Frequently Asked Questions (FAQs)

1. What products do you offer?

We offer herbal oils, herbal medicines, and herbal teas.

2. How can I place an order?

Orders can be placed on www.darmaanpk.com by adding items to your cart and proceeding to checkout.

3. What payment methods do you accept?

We accept bank transfers, credit/debit cards, and cash on delivery (COD) within Pakistan.

4. What are your shipping charges?

Shipping charges vary by location and order size. Free shipping may be available on eligible orders.

5. How long does delivery take?

Delivery within Pakistan takes 1-3 business days after processing. International shipping is not available.

6. Can I return or exchange my order?

Returns are accepted within 7 days if the item is unused and in original packaging. Herbal oils, medicines, and teas are non-returnable unless damaged or incorrect.

7. How do I request a refund?

Refunds are processed within 5-7 business days after the returned product is received and approved.

8. What if I receive a damaged or incorrect product?

Contact pkdarmaan@gmail.com within 24 hours with photos of the issue for a replacement or refund.

9. Can I track my order?

Yes, a tracking number will be provided via email or SMS once your order is shipped.

10. How can I contact customer support?

You can reach us at pkdarmaan@gmail.com, call 0331-5818333, or visit www.darmaanpk.com.